Privacy Policy

This Privacy Policy explains how Guided Journeys processes personal data when you use millphoneearthchapter.mom, make a booking, or communicate with us about culinary and market tours in Sheikhupura.

Policy guidance
This section outlines key topics addressed within this privacy notice.
Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
User Rights

Your Rights

You may request access to your personal data, correction of inaccurate information, or deletion where we are not required to keep the data. You may also object to or restrict certain processing in limited cases, and you may withdraw consent where processing is based on consent.

Available rights depend on the nature of the request and applicable law.
Requests

How to Make a Request

To make a privacy request, use the contact details in this policy and describe the data or issue involved. We will review the request and respond within a reasonable period, subject to any legal exceptions or operational limits.

We may need to verify identity before acting on a request.
Data Retention

Data Retention

Booking, payment, and communication records are retained for the period needed to manage the tour, handle follow-up, resolve disputes, and meet accounting or legal obligations. When data is no longer required, we delete it or anonymize it where practical.

We keep data only for as long as needed for the stated purpose or legal recordkeeping.
Policy Updates

Changes to This Policy

The updated version will apply from the date it is posted unless a different effective date is stated. Where changes are material, we may provide additional notice through the website or by direct communication where appropriate.

We may revise this notice when our practices, services, or legal obligations change.

Contact Information

Privacy email
Privacy phone
+92 318 5327205
Postal address
5, 5, Sheikhupura, 39350, PK
Privacy contact
01

How We Use Data

We use personal data to respond to inquiries, prepare quotes, confirm dates and group details, collect dietary information, coordinate venue availability, arrange routes and tastings, process booking payments, manage meeting-point check-in, provide the guided tasting walk, maintain records, improve website performance, and comply with legal obligations.

Processing is limited to operational, administrative, and compliance needs.
02

Service Providers and Partners

We may share personal data with service providers that help us operate the website, process payments, manage communications, or support booking administration. Where a tasting venue or other third party must confirm availability or fulfill part of the experience, we may share limited booking details needed for that purpose.

Operational partners receive only the information needed for their role.
03

Legal Disclosures

We may disclose personal data to public authorities, courts, or other parties when required by law, to respond to lawful requests, to protect our rights, or to address fraud, security, or safety concerns.

Legal disclosure is limited to what is required or reasonably necessary.
01

Data We Collect

We may collect identification details, contact details, booking information, group size, preferred dates, dietary information, meeting-point details, payment-related records, and communications sent to us. We may also collect limited technical data such as device, browser, and usage information when you visit the website.

The categories collected depend on booking, inquiry, and tour participation.
02

How We Collect Data

We receive data when you submit an inquiry, request a private culinary route, confirm a booking, share dietary or route preferences, communicate with us, or check in for a guided experience. Some technical data is generated automatically by the website and related systems.

Most information comes directly from the guest or from the booking process.
03

Types of Cookies

Cookies may include strictly necessary cookies for site operation, preference cookies to remember settings, and analytics cookies to understand general site use. We do not rely on cookies to collect sensitive booking details, and cookie use may vary depending on the pages you visit.

We use only standard cookie categories needed for operation and basic measurement.
04

Cookie Controls

You may manage cookies through your browser controls and, where available, any on-site preference tools. Disabling some cookies may affect site functionality, form handling, or basic analytics used to maintain the website.

Browser settings can usually limit or remove cookies, subject to device and browser features.